1. ON-TIME, EVERY SINGLE TIME CONVENIENCE: Ensure that you will be able to choose the time that is most convenient for you. Learn from the start if the plumber you may hire is noted for being prompt. It is very unprofessional to be late. There’s nothing worse than waiting all day for the plumber to arrive, especially if you took time off from work.
2. PRICE: There are various factors that will come into play where price is concerned. When your plumber determines what the problem is, be sure to ask him or her if the charges are hourly or if there is a standard fee for each job. Also remember to ask the price of parts as well as labor. Also make it a point to ask if the plumber charges for any overtime and what his rate is if he does charge that. It may be to your advantage to look for a plumber who has Upfront Pricing that is, a plumber who charges by the job, instead of by the hour. It is actually better to charge this way in order to make it easier for the customer to stay within their budget.
3. Can The Part Be Repaired or Replaced?: If you have a leak or any other minor problem, ask if the situation can be resolved by a repair or if a part can be replaced instead.
4. SATISFACTION GUARANTEED: Choose a plumber who stands by the fact that the work done will in deed be guaranteed. Inquire about their Customer Service and ask about the type of Guaranty that they offer.
5. SAME DAY SERVICE: This is a great selling point. Usually when you need a plumber it very well can be some type of emergency. No matter what, we don’t want to have to wait days. Try and find a plumber who is available when you need one. Usually that means one who is available 24 hours, 7 days per week.
6. EXPLANATION: Make sure your plumber explains your plumbing problem to you in everyday terms that you will understand.
7. When HIRING A PLUMBER: Make sure he or she abides by the manufacturer’s specifications.
8. DETAILED BILL: Ask if you can obtain one upon completion.
9. 2 YEAR WARRANTY ON ALL REPAIRS: Be choosy when it comes to warranties. Go with a plumber who has at plumber wake forest least a 2 year warranty on all their repairs.
10. EXPERIENCED PROFESSIONALS: Go with a Plumber who has years of experience, a licensed and someone who is clean-cut and cleans up when done. It is extremely important that you ask a plumber if he or she is licensed. Once a plumber is licensed they will have mathematical, plumbing as well as drafting skills with the ability to read blueprints and knowledge of local plumbing codes. All of the above will help you receive quality service.
11. INSURANCE: Ask your potential plumber if he is insured. Ask for a copy of his or her insurance policy.
12. CALL TO VERIFY: Confirm that the plumber’s license is current.
13. PERMITS: Just in case you may need a permit to have the plumber do certain work, ensure that you ask the plumber to obtain the necessary permits.
14. CLEAN UP: Hire the kind of plumber who states in his or her contract that they will assume responsibility for any and all clean up. to compare prices, but it is important to note that the lowest price isn’t always the best route to take. An experienced, qualified plumber may charge a higher hourly rate, but they will always know the most cost effective way to resolve your problem on the first try! And that could save you a lot of money.